FAQ
Find answers to some of the most commonly asked questions about our products, services, and policies.
1. What products do you offer?
We specialise in wholesale electrical gadgets, including consumer electronics, home and office gadgets, and accessories & peripherals. We carry products from top brands such as Sony, HP, Huawei, MI, Logitech, and Apple.
2. How can I place an order?
You can place an order through our website by adding products to your cart and proceeding to checkout. If you need assistance or have a bulk order inquiry, please contact us at [email protected].
3. What payment methods do you accept?
We accept various payment methods, including major credit cards, debit cards, and bank transfers. All payments are processed securely to ensure your personal information remains protected.
4. How long will it take to receive my order?
Delivery times vary depending on your location and the availability of the products you order. Most orders are processed within 1-2 business days, and delivery can take 3-5 business days within the UK. International shipping may take longer.
5. Can I track my order?
Yes, once your order has been shipped, we will provide you with a tracking number via email. You can use this number to track the status of your delivery.
6. What is your return policy?
We offer a 14-day return policy for most products. If you are not satisfied with your purchase, you can return it for a refund or exchange, provided it is unused and in its original packaging. For more details, visit our Return Policy page.
7. How can I contact customer service?
If you have any questions, concerns, or need assistance, feel free to reach out to our customer service team. You can contact us via email at [email protected] or by phone at 020 8058 8261.
